It's True!If you enable an employee with a performance problem, a personal problem may grow worse, and it may become more difficult to treat. Refer employees early before performance problems, personal problems, and your relationship with your employee grow worse.
A supervisor referral is not a casual conversation. It is a formal step in attempting to correct performance. It includes: 1) telling your employee you are making a supervisor referral to the EAP and why; 2) communicating the nature of the performance issues to the EAP in writing; and 3) asking the employee to sign a release so you will have information about participation and follow-through with the EAP and its recommendations, not personal information.