About DFA Publishing and Consulting, LLC
Employee Newsletters and Other Products
DFA Publishing & Consulting, LLC is dedicated to the development and distribution of effective publications, training products, and materials to support work organizations seeking more effective ways of managing behavioral risk, improving employee assistance program management, and improving employee productivity. Our goal: To help employees remain happy, healthy, and productive.
We also know that many of you don’t have the time, resources, or expertise to produce training tools, products, and work-life-productivity information for distribution to employees and clients, or businesses that you serve. That’s where we come in. We help by providing the tools you need at the most reasonable cost. And we help you learn how to use them when you have technology questions. We will strive to help you reach employees and managers with the tools necessary to improve productivity, enhance morale, reduce behavioral risk, promote work-life balance, save lives.
Whether you are a human resources (personnel) professional, employee assistance professional, wellness professional, insurance producer, medical professional, occupational safety professional, or mental health professional in public or private practice, WorkExcel.com products and services will provide you with a competitive advantage and ability to help others.
One of the unique aspects of many WorkExcel.com products is the ability easily use, customize, edit, and brand the products as your own. We know that many of you are experts like us, and that you have personal preferences for content or language for specific terms. Not all companies are the same, and their work cultures also differ. So many companies can't use the same materials. Instead the specific issues of the work culture must be addressed within the newsletter or training product. All of this is possible with WorkExcel.com products.
Our Web site encrypts your credit card number prior to transmission over the Internet using Secure Socket Layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft Internet Explorer or Netscape Navigator.
The information presented herein is not intended to be, nor should it be considered, a substitute for legal or other professional advice rendered by a competent attorney or other professional for your specific situation. If you have any questions about the usage terms of our Web site, e-mail us at firstname.lastname@example.org.
Please note that all information contained herein, the content of all products sold or previewed on this Web site, including links to information on other Web sites, are provided for the benefit of our visitors and subscribers. DFA Publishing & Consulting, LLC is not engaged in rendering legal or other professional advice for any particular visitor or consumer of information originating from this site, or any product purchased on this web site or sold by DFA Publishing & Consulting, LLC. DFA Publishing & Consulting, LLC employees, principals, and affiliates assume no responsibility for the statements and opinions advanced by any contributing writers, editors, or those offering products or services herein.
The entire contents of this Web site is copyrighted 1999-2008 by DFA Publishing and Consulting, LLC and may not be reused in any form without prior written permission. DFA Publishing & Consulting, LLC makes no endorsements or guarantees, (other than for its own products) and accepts no liability for information contained on this site or information on any other server or Web site.
This site may contain links to other Internet sites. These links are not endorsements of any product or services at such sites, and no information at such sites has endorsed or approved information found at this site.
DFA Publishing and Consulting, LLC respects your privacy. We do not release your e-mail address to anyone or any company.
Following are the specifics of how we protect your privacy.
When you visit EAPtools.com: Our server automatically recognizes the IP address of visitors. This information helps us evaluate how our visitors and subscribers use and navigate our Web sites, including the number and frequency of visitors and subscribers to each Web page, and the length of their visits. We share them with no one.
When you fill out a form on EAPtools.com:When information is provided via any forms, we collect all of the information you provide, including your e-mail address and the type of browser being used. However, this information is not compiled or used for any purpose other than to communicate with you.
Survey participation: We do not reveal any individual information about you.
When you sign up for one our free E-zines (E-mail Newsletters), Free Fact Sheets Club, or other free offers: WorkExcel.com promotions, as well as any advertising, may appear on e-mail alerts we send to you. We may send you e-mail notifications about new or existing products and services, new web site features, special offers, or to otherwise contact you. Your e-mail address will not be released to other companies or organizations. You can remove your name from the e-mail subscription list at any time by using the unsubscribe link at the bottom of each of our e-mails. Providing us with your name, address, email, and other personal information allows us to communicate with you in the future, and to do so, we may place your name on our mailing list.
If you subscribe to one of our publications: DFA Publishing and Consulting, LLC never releases e-mail addresses, but if you supply us with your postal address when signing up for any of DFA Publication or purchase and DFA product, you should be aware that from time to time we do make our subscriber list available for rent to carefully screened companies for a one-time use in direct mail solicitations. If you are a newsletter or product purchaser and would rather not receive such solicitations, send your mailing label to P.O. 2006, Mount Pleasant, SC 29465-2006 and instruct DFA Pubilshing and Consulting, LLC to exclude your name.
Exceptional Circumstances: In addition to the above circumstance, we may disclose information about you (i) if we are required to do so by law, (ii) in response to legal process, (iii) to law enforcement authorities or other government officials, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
Spam Policy: Spam is unsolicited bulk e-mail. We do not sent unsolicited bulk email. We may contact you individually about a specific.
Faxing information to you:
We will only fax information to you if you give us your fax number and permission to send you a fax. Our free newsletters may ask for your fax number. This is always an optional question to answer. Please be assured that we do not release this information (or any information about you) to others.
Information presented on this website is copyrighted by DFA Publishing and Consulting, LLC, WorkExcel.com and EAPtools.com.
Consistent with the Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations, the material on this web site is presented with the understanding that the publisher is not providing legal advice to the reader and in the event legal or other expert assistance is needed, the reader should seek such advice from a competent professional.
While DFA Publishing and Consulting, LLC makes every effort to post accurate and reliable information, it does not guarantee or warrant that the information on this web site is complete, accurate or up-to-date. DFA Publishing and Consulting, LLC assumes no responsibility for the use or application of any posted material. This web site is intended solely for the purpose of electronically providing you with general information related to the subject of the Web site along with convenient access to data resources. DFA Publishing and Consulting assumes no responsibility for any error, omissions or other discrepancies between the electronic and printed versions of any documents. Also, no warranty, expressed or implied is made as to the accuracy, reliability or completeness of any product made available by DFA Publishing and Consulting, LLC either online or offline within its product catalogs.
DFA Publishing and Consulting, LLC cannot provide individual or organizaitonal advice or counseling, whether employee assistance, human resources consulting, medical, legal, or otherwise. If you are seeking specific advice or counseling, you should contact a licensed practitioner or professional with appropriate experience.
DFA Publishing and Consulting Web sites link to Web sites maintained by other entities. Reasonable precautions are taken to link only to web sites which appear appropriate, accurate and maintained by reputable organizations. However, those web pages are not under DFA Publishing and Consulting, LLC's control therefore we are not responsible for the information or opinions expressed in those linked sites.
Some of the documents on this server may contain live references (or pointers) to information created and maintained by other organizations. Please note that DFA Publishing and Consulting, LLC does not control and cannot guarantee the relevance, timeliness, or accuracy of these outside materials.
When you purchase a newsletter from DFA Publishing and Consulting, LLC, you have permission to distribute the newsletter only in accordance with the subscriber's license. Violation of the license is subject to legal action.
Shipping and Returns
Shipping Terms:All products are processed and shipped within five business days, however most purchases and requests are shipped with 48-72 hours. Please contact us if you have a special request, and we will try to accommodate you. We ship all sales and previews using U.S. Postal Service "Priority" in the USA and it territories. All shipments (purchases and previews) usually include a "Signature Confirmation" required label with tracking number, which we retain for tracking purposes. DFA Pubishing and Consulting, LLC is not responsible for lost or stolen shipments that arrive at your address. We will attempt to help you locate your purchase and provide you with the name of the person who signed for the package. If you work in a hospital or on a military reservation, shipping and receiving departments may lose or delay deliveries. These issues are beyond our control.
Other Methods of Shipping:In some instances we my use DHL overnight or two-day ground shipping at our discretion but cannot guarantee shipments of products by a certain date under any circumstances and are not liable for loss of any kind, financial or otherwise, that may be associated with your not receiving a product by a specified time.
Free Preview of Products:Free previews of products will include a DHL ground return label for your convenience. It is your responsiblity to use only this approved method for returning previewed products and retain the tracking number on the bottom of the slip. If you choose to use another method of returning a product, safe return of the unpurchased product is solely at your risk. Lost or stolen products are billed accordingly. If you do not have a return shipping label, please phone us to replace the one we sent or obtain one if it was not included with your order.
Refunds: Full refunds are guaranteed on any product for 90 days. Free trial newsletter subscriptions that are subsequently purchased by you may be cancelled at anytime during the first year with a full 100% refund of the paid amount without questions or quibbles. Renewed subscriptions are subject to pro-rated refunds.
Shipping Policy:There are no shipping charges for previewed products, however, purchased products will include a shipping and handling charge. Our maximum charge is $15 within the continental US or $20 for outside the USA, unless we notify you otherwise of a lower or higher fee for shipping.
Return quesitons: Call 1-800-626-4327 if you have any questions about returns.
Declined Preview Requests:Please phone us at 1-800-626-4327 if the following pertains to you so we can make an exception as deemed appropriate: We may, at our sole discretion, refuse to allow a product to be previewed to any person or organization. In most instances, this is because the requesting person needs the product for only a one-time instructive or research purpose with no intention to buy it later. We may also refuse requests to preview a product where we believe a person has no intention of purchasing the product for some other reason; no authority within their organization to make an independent purchasing decision; or has no ability to encumber funds for the purchase. Sending previews is extremely expensive, so we try to curtail previews where the likelihood of a purpose is extremely remote or nonexistent.
Price changes: We believe our prices are the lowest possible with the highest quality. DFA Publishing and Consulting, LLC strives to maintain prices at the lowest level. Occasionally, prices change without notice and may not be the same price found in a catalog that you may receive in the mail or see in the PDF catalog that we post online for your convenience.