EAPs are strictly confidential. The identities of EAP participants are protected by confidentiality laws and the right to privacy all employees share. Confidential protections have rare exceptions that permit disclosure in emergencies where a person's life is threatened or the abuse of a child or elderly person exists. Your organization's policy affirms the confidential nature of the EAP.
Information about your personal problems or the issues shared in confidence at the EAP will not be shared with the organization or other persons without your written permission.
A signed Consent for the Release of Confidential Information is required before the EAP can disclose to someone that you are a client. A release does not provide blanket permission to the EAP to release information. Only specific information you designate to a specific person can be released.
Management fully endorses the EAP and encourages employees at every level of the organization to take advantage of its services.